Our integrated approach to managing, operating and maintaining
critical infrastructure, enables clients to significantly reduce
costs, whilst also protecting service quality and limiting
additional risk.
Babcock works with public and private sector customers,
delivering a range of property-related services which help
customers to optimise the performance of their built estate.
The breadth of our experience and proven history means that
customers see Babcock as their single partner, capable of
delivering fully integrated services across the property life-cycle
and their estate portfolio.
Our unique combination of technical, management and analytical
expertise enables clients to think differently about how they
approach the management of their built assets and estate.
Reducing costs
Our support is underpinned by a proven history of helping
customers to reduce the costs associated with their built assets by
delivering more efficient services. Our experience enables us to
take responsibility for our customers' built environment, giving
them the confidence to focus on the areas where they can add most
value to their core operations.
Improving service delivery
Our industry knowledge enables us to suggest new ways to
optimise the performance of your built assets and associated
workforce. We aren't bound by the limits of existing processes,
technologies or ideas. We will work with you to develop bespoke
maintenance regimes that take into consideration asset criticality
and condition, making your assets work even harder.
Single point of contact
The scope of our experience enables us to combine the delivery
of services across multiple disciplines and sites, so clients can
benefit from less complexity in the supply chain, greater
purchasing power, lower total programme cost, less waste and
greater efficiency.
A trusted partner
Over many years we have established a reputation as a partner
that is trusted to deliver. We have a proven track record of
delivering all types of property-related projects, on time and to
budget.
Access to best practice
Our knowledge of the built environment enables us to create
solutions which help customers to meet their individual
infrastructure challenges. Babcock's web-based asset criticality
tool created savings estimated at 18% against baseline spend for
one of our Ministry of Defence contracts and provided real time
information to assess estate related condition and performance.
Compliance
Babcock knows how to deliver compliant results which help
customers satisfy a range of stakeholders. Our experience enables
us to deliver a working environment that is compliant, safe,
sustainable and competitive. For example, our in-house specialists
complete sustainability appraisals (BREEAM/DREAM) which help
customers meet their sustainability targets and achieve cost
savings.
Knowledge management
Using bespoke asset management software, we develop and
implement strategies which help customers to control costs and
rationalise assets. Our software logs, tracks and manages asset
portfolios, providing clients with management information regarding
the lifetime cost of individual assets and their overall
portfolio.
Flexible delivery model
We work with customers to create a bespoke delivery model that
meets their individual operational requirements and is capable of
adapting as their requirements evolve. We design commercial
relationships so we are incentivised to help customers achieve long
term goals, alongside short term gains.
24/7/365 support
Our technical support centre offers customers a single point of
contact for maintenance requests, facilities booking and property
advice. Accredited to the Customer Contact Association's gold
standard and to BS25999 for business continuity, the centre
receives over 10,000 calls each month. It offers a simplified
process for end users, reduces customers' administrative costs and
ensures that calls are effectively logged, managed and
prioritised.